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Refund Policy

Last Updated April 1, 2020

ClearMD does not accept returns or exchanges.

We do not accept returned cleansers, moisturizers, or treatments, in exchange for a refund or alternate product. If you do not wish to receive a shipment please contact our support team or manually adjust your next shipping date at least 2 full business days before your next shipment is scheduled to be processed. Once a shipment has been processed (billed and entered our fulfillment queue) it cannot be cancelled. You can always view your next shipping date on your account dashboard.

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